Welcome to Whiteboard.com, where precision products meet dependable delivery. We understand that when you order large, high-quality whiteboards and accessories, you expect them to arrive in perfect condition—and we take that responsibility seriously.

Many of our boards are oversized or made to order, which means they require special handling and secure packaging. Because of this, shipping times may vary slightly compared to standard parcels. We appreciate your patience and aim to deliver your order as efficiently and safely as possible.

What to Expect When You Order:

Order Confirmation: After placing an order, you'll receive a confirmation email with all the relevant details. This serves as your digital receipt and includes order information for your records.

Processing Time: Larger boards and custom items may take additional time to prepare before shipment. Typically, orders are processed and ready for dispatch within 1–3 business days, depending on stock and product specifications.

Shipping Notification & Tracking: Once your order is shipped, we’ll send you a tracking number via email so you can follow its progress every step of the way. Tracking links are also accessible from your account on our website.

Special Handling & Delivery: Because of the size and fragility of many of our boards, deliveries may be made via specialist couriers. In some cases, the delivery window may range from 2 to 7 business days, depending on your location and the size of the item.

Receiving Your Delivery: We recommend that someone be available at the delivery address to receive and inspect the package upon arrival. If any issues occur during transit, please contact us promptly so we can resolve them swiftly.

Delivery Confirmation: Once your item is delivered, we’ll send you a confirmation email for your peace of mind.

At Whiteboard.com, we are committed to delivering quality at every stage—from the moment you place your order to the safe arrival of your whiteboard. If you have any questions or need assistance, please don’t hesitate to reach out to our customer service team at 1-877-851-2826 or via email at [email protected].

Thank you for choosing Whiteboard.com. We appreciate your trust in us and look forward to serving you again soon.

The Whiteboard.com Team